Questions on Buying
When will my order ship?
We process in-stock orders within 0–1 business day after payment is confirmed (Monday–Friday, excluding U.S. public holidays). Weekend and holiday orders are processed the next business day. We ship from a United States warehouse to U.S. addresses (no PO Boxes, APO, FPO, or DPO).
After shipment, estimated transit is Priority 1–2 business days ($28.00), Standard 3–6 business days ($9.99), or Free Shipping 5–8 business days ($0.00). Times are estimates, not guarantees.
Email support@sandmarced.com for status updates, or track your order.
What is your return policy?
You may return unused, resalable items within 30 days of delivery. Email us first and wait for a prepaid U.S. return label. Do not ship a return without that label. Refunds are issued within 3 business days after we receive and inspect the item.
What warranty coverage applies?
SANDMARCED’s commitment is our 30-day return policy. Email support@sandmarced.com if you need help with an order. We do not offer phone support.
Additional Questions
Need more help? Please email us at support@sandmarced.com and we will get back to you soon.